At Hellas Direct, it all starts with the people. We hire smart and passionate people and train them to focus on customer experience. Successful candidates will be part of a vibrant team in a fast growing company, which aims to disrupt the FinTech space in Greece and Cyprus. Interested in changing insurance with us?
What you will be doing
You will be part of the Garages team and help increase our lead generations efforts. More specifically, you will:
- Answer calls from customers regarding the status of their claim.
- Onboard new garages onto the HD+ and Wallet+ platforms.
- Provide help and support to garages that have subscribed to our HD+ platform.
- Maintain and update our list of garages.
- Market research on new garages and aim for the ones with enhanced features.
- Liaise with Product, Business Development and Claims teams to enhance HD+ platform features.
- Manage community of Premier League and Registered garages.
- Promote Premier League garages to insured customers in need and follow up to gain insights.
- Promote Wallet+ service to insured customers in need and follow up to gain insights.
- Have targets regarding the onboarding of partnered and registered garages in the platform.
Requirements
- Strong communication and interpersonal skills.
- Bachelor’s degree.
- Fluent in English.
- Team player and creative thinker.
- Great attention to detail.
- Ability to work under pressure.
- Tech-savvy.
- Business-oriented.
Benefits
- Υou’ll get to work in the country’s leading InsurTech company.
- Hybrid workplace.
- Medical Insurance.
- Employee’s discount for car insurance.
What matters to us and our customer service team is whether the person who has just finished a conversation with us is happier than before.
